casinolab.live is committed to protecting your privacy and processing personal data securely. This notice explains what data we collect, how we use it, store it, and protect it.
Responsible Entity:
Elevate Gaming N.V., Kaya Richard J. Beaujon Z/N, Curaçao
License Number: 8048/JAZ
Email: privacy@casinolab.live
Data We Collect:
- Personal Data: Name, address, date of birth, email address, phone number
- Verification Data: Identity documents (KYC/AML)
- Payment Information: Bank account details, credit card information, transaction history
- Technical Data: IP address, browser type, device information, location data
- Usage Data: Gaming activity, platform preferences
Purpose of Data Processing:
- Creating and managing user accounts
- Processing deposits and withdrawals
- Compliance with legal obligations (e.g., anti-money laundering)
- Personalizing content and offers
- Fraud prevention and platform security
- Optimizing services and offerings
Data Sharing:
We only share data with trusted partners: payment providers, KYC providers, IT and hosting services, and regulatory authorities when legally required. Data may be processed outside the EEA, with appropriate safeguards such as EU Standard Contractual Clauses.
Data Security:
We implement technical and organizational measures including SSL/TLS encryption, firewalls, intrusion detection systems, two-factor authentication, and access restrictions to protect your data.
Data Retention:
Personal data is retained only as long as necessary for legal, contractual, or business purposes.
Your Rights (GDPR):
You have the right to access, rectify, delete, restrict processing, object, and data portability. Requests should be sent to privacy@casinolab.live.
